Return Policy

1. I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. Return of the product is only available in case the product delivered is defective i.e., Manufacturing defect/ Non-functioning (Not applicable, if the product is under Manufacturer’s Warranty).

You can place a Return request within 3 days of order delivery. However, in case of Damaged/Missing Product, the Return request should be filed within 2 days of delivery. 

Once you initiate a return request, wherever possible our Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our Logistics, you can return the item through a third-party courier service. Return fees are borne by fabGEO.

2. How can I cancel my order?

You can cancel your order if payment has not been processed by You.

A cancellation request cannot be made after payment has been processed and confirmed by the Payment Gateway.

fabGEO may also cancel the order, under rare circumstances, including: 

i. Restrictions on the number of products you can order, as per Terms & Conditions of any Offer/Discount

ii. Incorrect pricing or description of the product

iii. Payment fraud suspicion by our Credit & Fraud Avoidance Department

iv. Incorrect or Incomplete Buyer's Address

v. Non serviceability of Buyer’s address by our courier partners 

vi. Non availability of product with the Seller